social and behavior change communication

Building Interpersonal Communication Skills for Providers

A consistent barrier to seeking health services at clinics is the negative treatment clients receive by health providers. This often keeps clients away from clinics, causing them to delay or abandon treatment for illnesses. To address this problem, Another Option has developed the Interpersonal Communication Skills for Providers: In-Service Training Guide for Health Providers.  

The guide presents the barriers to IPC and ways to improve communication with clients.

Learn more about the USAID Uganda-funded Regional Health Integration to Enhance Services (RHITES) North – Lango project here.


Downloadable Resources

Interpersonal Communication for Community Outreach Conversation Cards (English) (Langa)

Interpersonal Communication for Community Outreach Facilitators Guide (English) (Langa)

Interpersonal Communication for Community Outreach Participants Guide (English) (Langa)

GATHER poster (English)

Pictured: A pre-test of the IPC for Providers Guide. In sessions like the one pictured above, Another Option conducts pre-tests of all its communications materials.

Pictured: A pre-test of the IPC for Providers Guide. In sessions like the one pictured above, Another Option conducts pre-tests of all its communications materials.

New Social and Behavior Change Communications Report prepared for Freedom House

Another Option provided a one-day training on Social and Behavior Change to the Washington headquarters of Freedom House. The one-day training was an overview of SBC process and its application on international issues such as global health and voter registration and voting. The report was the syllabus for the training.

Download

Report - Freedom House

Training - Freedom House

Maternal Health Peer Education Training Materials developed for USAID in Uganda

Michael Odong, SBC Advisor for USAID's RHITES,N-Lango Project in Uganda, conducts a training for Volunteer Health Teams (VHTs) of the Maternal and Child Health Wheel of Life SBC tool in Dukolo, Uganda to support interpersonal communication.The Wheel…

Michael Odong, SBC Advisor for USAID's RHITES,N-Lango Project in Uganda, conducts a training for Volunteer Health Teams (VHTs) of the Maternal and Child Health Wheel of Life SBC tool in Dukolo, Uganda to support interpersonal communication.

The Wheel traces the different behaviors a woman and family should follow for good health of the mother and the newborn child. VHTs will use the tool in home visits with pregnant women and new mothers in the Lango region. The tool was adopted from USAID's Nutri-Salud in Guatemala.

Another Option Social and Behavior Change in Democracy, Human Rights, and Governance.

Based on an original graph by Anton Schneider.

Based on an original graph by Anton Schneider.

The Socio-Ecological Behavior Model illustrates what social and behavior change strategies are targeted to specific audiences to encourage voter registration and voting.

This SBC model can be used to affect change in any sector.

Early Grade Reading Brings a Peaceful and Happy Life

Story by Adheep Pokhrel, Communications Director, Early Grade Reading Program. Another Option is a subcontractor specializing in social and behavior change communication (SBCC) under USAID/Nepal’s Early Grade Reading Program (EGRP) managed by RTI International. EGRP operates in 16 districts in Nepal’s terai (plains) and far west regions. Targeted to parents of students in Grades 1 – 3 from minority ethnic populations and their teachers. Another Option and its research partner, GTA, conducted qualitative research among these target audiences. The qualitative research findings were used to develop messages and the SBCC strategy.

A Message Development Meeting called by the Department of Education was held on February 8, 2016.

What do you say to parents to encourage them to support their children in early grade reading, or to be engaged in their children’s early grade reading program?

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Turning correct information into memorable and effective communication messages is not as easy as it might first appear. The Department of Education and USAID’s Early Grade Reading Program (EGRP) organized a Stakeholder’s Message Development Meeting held on February 8th to develop key messages that will be used in radio advertisements, social mobilization and a communication campaign targeted to parents, teachers and key stakeholders.

Representatives from the Central Line Agencies (CLA) and the EGRP communication team worked together to develop messages that combined parents’ and teachers’ personal goals with desired behaviors.  The participants actively engaged in the message development session and produced a series of creative messages that reinforced positive behaviors and came in many forms, including songs, poems and rhyming verse and even a promise of a peaceful and happy life.

The meeting was led by Mr. Bishnu Adhikari, Deputy Director, Department of Education. In his remarks he emphasized the role of the media and education journalists in mobilizing communities to promote early grade reading, and the need for correct messages.

Mr. Madhav Prasad Dahal, Deputy Director, Distance and Open Learning Unit, NCED, said in his formal remarks, “My office welcomes collaboration with EGRP to develop radio Public Service Announcements for early grade reading that will be aired on national radio. My staff is available to work with EGRP.”

Through community and media mobilization, EGRP will focus on building understanding of the importance of children reading in their first language among parents and communities, as well as engaging parents and community-based organizations in evidence-based practices to support young readers.

The meeting was held at the National Center for Education Development (NCED) in Bhaktapur. Participants included government officials from the Central Line Agencies (CLAs) and the EGRP communication team.