I love his book, The Checklist Manifesto and his no-nonsense approach to avoiding medical errors which plague health facilities in the US.
Rather than pointing fingers he provides a practical tool for hospital staff to ensure all steps are covered during hospital procedures.
In his recent article in the July 29th New Yorker, SLOW IDEAS: Some innovations spread fast. How do you speed the ones that don’t? http://www.newyorker.com/reporting/2013/07/29/130729fa_fact_gawande Gawande examines how important global health practices can “stick” given the right approaches and tools.
As someone who has been following the literature and practice of behavior change for 30+ years, such a treat to come across this article that succeeds in explaining behavioral theory, research and practice in one easily digestible, non-academic article.
The big take from Gawande’s article….
The gold standard for behavior change is positive personal interaction. High touch (personal interaction, mentoring, one-to-one instruction) interventions in many cases can be more effective than low touch (mass media, instructional curricula, and technology) interventions.
So in keeping with his checklist approach I will share with you my checklist from his article:
1. Observe and understand the context for why a behavior is or isn’t being practiced
2. Learn why people are doing what they are doing- and what is getting in the way of doing things the right way
3. Don’t assume that technology is the best solution (especially in global health)
4. Instructions (a checklist) followed by careful mentoring can reinforce positive behaviors for health professionals
5. Mass media is helpful to sustain a behavior over time
6. Community interventions that require a community learning a new practice need: individual interventions that demonstrate the practice; observations of community members trying the practice and monitoring of the practice over time.
I’m eagerly awaiting his next book.